At Tekinnoplus, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a straightforward return policy to ensure a hassle-free experience.

1. Eligibility for Returns
   Items must be returned within 30 days of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Non-Returnable Items
   Certain items are non-returnable, including opened software, gift cards, and clearance items. Please check the product description for specific return eligibility.

3. Return Process
   To initiate a return, please contact our customer service team at info@tekinnoplus.com. Provide your order number and details about the item you wish to return. Our team will guide you through the return process.

4. Refunds
   Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a specified number of days.

5. Shipping Costs
   Customers are responsible for the return shipping costs unless the item is defective or not as described. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

6. Exchanges
   If you need to exchange an item for the same item or a different one, please contact our customer service for assistance.

7. Contact Us
   If you have any questions about our return policy, please reach out to us via email or through our website’s contact form.

Thank you for choosing Tekinnoplus! We appreciate your business and are here to help you with any concerns you may have regarding your purchase.